I can honestly say, after working with Juniper Payments for over ten years, they are a tremendous company! The customer service is above and beyond expectations.
JP is always ahead of the game with new services, technology and regulations. As a customer for so many years, I feel like a part of the company and actually have a voice to request new services and provide input towards services they are developing. The JP employees are wonderful colleagues and friends.
Stacy RyderSenior Cash Management Administrator Correspondent Banking
After doing business with Juniper Payments for over 5 years, I have repeatedly experienced that JP is small and agile enough to address our needs quickly and efficiently. They’re also sophisticated and creative enough to develop solutions that always meet our needs and exceed expectations. I never hesitate to call on JP and I never doubt their ability to deliver!
Karen ClaboughDirector of Operations
"How do you convert a 2.6 billion dollar bank? It's like turning the Titanic."
"As we started our implementation process, we identified so many insurmountable obstacles, or so we thought. However, thanks to our Juniper Payments implementation manager, each of these obstacles were creatively resolved. Today, we still have those moments of panic, but the support staff at Juniper Payments is always there, offering creative and innovative solutions. The support staff and management team is responsive to our needs, always available when we need them, and demonstrates a real commitment to go the extra mile for their customers. Three thumbs up to the entire Juniper Payments team."
Michele ArvoVice President, Electronic Payments Manager
"Working with Juniper Payments throughout our implementation process has really been refreshing. Not only have they addressed any and all concerns along the way, they have sincerely considered and responded to, our suggestions and 'wish list.' Their implementation team quickly responds to our requests, and often provides a solution by the next day. What we like most about Juniper Payments, however, is their understanding of the correspondent banking niche, something we have not found with other vendors. I believe that is why they are so responsive. They understand what is most important to KCCU and our members."
Tonya JohnstonOperations Manager